1. Introduction

Welcome to IndianComponents ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS, RCS, WhatsApp, and Email marketing services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, physical address)
• Business information (company name, industry, business type)
• Account credentials (username, password)
• Payment and billing information
• Communication preferences

2.2 Usage Information

We automatically collect certain information when you use our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Campaign performance data (delivery rates, click rates, engagement metrics)
• Log files and analytics data

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our SMS, RCS, WhatsApp, and Email marketing services
• Account Management: To manage your account, process transactions, and provide customer support
• Communication: To send you service-related notifications, updates, and marketing communications (with your consent)
• Analytics: To analyze usage patterns and optimize our services
• Compliance: To comply with legal obligations and enforce our terms
• Security: To detect, prevent, and address fraud, security issues, and technical problems

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our platform (payment processors, hosting providers, analytics services)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Legal Requirements: When required by law, court order, or governmental authority
• Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Campaign data and analytics may be retained for up to 2 years for performance analysis and reporting purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

12. Compliance with Regulations

We comply with applicable data protection regulations, including:

• India's Information Technology Act, 2000 and IT Rules
• TRAI's Telecom Commercial Communications Customer Preference Regulations
• GDPR (for European users)
• Other applicable international data protection laws

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: